Ordering during COVID-19

Our retail store is closed for walk-in purchases due to COVID-19, however you can still shop with us safely via one of the following methods:

  • Curbside pick-up: order online and select "Curbside pick-up" as your delivery method at checkout. 

  • Walk-up orders: although the interior of our store is closed, we are accepting walk-up orders from our outdoor service desk at our Lakewood, Ohio storefront.  You may place your order any time at the front door and wait in the comfort of your vehicle while we prepare it!

  • Shipping: we ship everywhere in the continental US, Alaska and Hawaii.  Due to mail carrier delays related to Covid-19, we cannot guarantee delivery times.  Please read more below about our shipping rates and lead times. 

Shipping Information

If you choose to have your order shipped, please know that we take extra precautions to warm-weather locations to ensure your chocolates arrive safely.  We use ice packs and insulated materials to keep your chocolates protected from the heat - at no additional cost to you.  Mail carriers are experiencing mass delays, and your package will not have a guaranteed delivery window at this time.

Here are some things you need to know: 

  • To warm-weather states, we only ship on Monday and TuesdayThis ensures your order is not sitting in a hot distribution warehouse over the weekend.  Please know that orders placed after 5:00 PM on Tuesday (5:00 PM Wednesday for OH) will not ship until the following week. 
  •  We use expedited delivery.   However, due to COVID-19, carriers are experiencing delivery delays.  Therefore, we cannot guarantee a delivery date. 
  •  Although we ship our chocolates with ice packs and insulation, please be sure your recipient knows that a gift will be arriving so their package does not sit in the sun.  If shipping to a business, please be certain that the business is open.  

Shipping to the following states regardless of order size: 

  • AL, CT, DE, GA, IA, IL, IN, KY,    
  • MA, MD, ME, MI, MN, MO 
  • NC, NH, NJ, NY,   
  • OH, PA, SC, TN, VA, WI 

 

 

$11.00 

 

 

All OTHER STATES: 

 

  • Orders up to $49.99 

$14.00 

  • Orders from $50 - $99.99 

$18.00 

  • Orders over $100 

$25.00 

At this time, mail carriers have lifted their guarantees for expedited services, so we are unable to offer guaranteed overnight or 2nd Day shipping.

International shipping 
Due to customs regulations and weather challenges, we, unfortunately, cannot ship chocolate overseas.