Truffles Newsletter

Behind the Counter: Gerald Winch, Chocolate Maker

Truffles:  How did you happen to come to Sweet Designs?   Gerald:  I have to thank my dad.  It was three years ago and I’d just been fired from my other job.   I was 16 when Ines gave me a 2nd chance.  I was lucky to get an interview.  It happened because my dad is a customer and he’s known Ines for years. I’ve learned a lot since I started and am grateful that I was given that 2nd chance to show what I could do.  Truffles:  Any big surprises?  Gerald:  The number of friendly faces that have been around since I started.  It’s a whole family here where everyone is made to feel welcome and it’s changed the way I take responsibility.  Truffles:  What’s an average day look like and...

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Behind the Counter: Meet Kassie Farcas, Customer Service Associate

Truffles:  How did you happen to come to work at Sweet Designs?  Kassie:  I’ve always pretty much worked in retail for years and years with five years at my most recent company. I was thinking about making a change and then COVID came along with the potential of a cut in hours, so I started to look. I saw your ad and then I went to the website and saw the video of Ines and I knew I had to work here at Sweet Designs. I texted my best friend immediately and said ‘I found the perfect place to work’. And the rest is...

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Our BEST DOG Contest Winner!

Why Luka is the best Dog Ever When my owner rescued me from a shelter, I heard her say that she really wanted a dog to come home to again because she had grown up with dogs and missed them terribly.  She said that she has learned that dogs (and chocolate) help reduce stress.   When my owner is not at home with me, she works at a hospital as a pediatric/neonatal intensive care nurse.  She often comes home crying after caring for babies who have hearts that may still be beating but brains that are no longer functioning.  She helps...

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Behind the Counter with Holly Donofrio Retail Associate

  Truffles:  How did you happen to come to work at Sweet Designs?  Holly: It’s kind of funny. I moved into our apartment right across the street and every day I walked past Sweet Designs with its lovely chocolate aroma calling to me. It looked like a great environment with lots of smiling people. Then I saw an ad on Indeed, the online job site, that you were hiring for the Christmas season and thought that would be ideal seasonal work.  And the commute wasn’t too bad!  I love working here and it has turned into this full-time job.  Truffles: Tell us a bit about yourself.  Holly:  I just finished my master’s program at Kent State and received my degree in mental health counseling and I’m starting to look for a position...

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Behind the Counter with Maeve Mullen Retail Associate

Truffles: How did you come to work at Sweet Designs?  Maeve: My older sister was working here for two years before I started.  She introduced me to Sweet Designs. I interviewed with the manager at the time and my first job was in the kitchen when I was barely 16.   Truffles: What were those early days like?  Maeve: It was much different then; I feel that I didn’t understand responsibility then.  Ines really took me in and kind of mothered me and trained me a lot.  Even as busy as she was, she always took the time to make sure that I was comfortable...

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