Truffles Newsletter — chocolate shop customer service
Behind the Counter With: Pamela Schiavone, Queen of Customer Service, Sweet Designs
chocolate shop customer service chocolatier Cleveland chocolate shop Sweet Designs customer service
Truffles: In addition to your fabulous title, what's the best part of your job? Pamela: I love working with customers - whether I'm helping them with personal gift selections, corporate gifts or favors for events. Being part of making an occasion special with Sweet Designs chocolate makes me smile every day! And smelling chocolate all day doesn’t hurt either! Truffles: What's surprised you the most since you’ve come to Sweet Designs? Pamela: It’s been just how much chocolate we make each day. It’s also the care and pride that goes into the process from all the staff who have a hand in it, from the chocolatiers who make it to the associates who pack it to...